Collect+ tracking

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1. How to track a package with Collect+?

To track a package with Collect+, you need to use the tracking portal found on Enter your package’s identification code and you’ll be able to access comprehensive information about your package’s journey from the point of shipment until delivery. You can view the current status of the package as well as past locations that it has passed through. All of these details can help you plan for the safe arrival of your package or take proper action if any issues arise.

2. How long does Collect+ take to deliver a package?

The timescale for Collect+ services depends on the type of delivery chosen when the item was sent. We have detailed information about all available options, including estimated shipping times on our website. You can compare the different options and select the most suitable one based on your requirements. Generally speaking, standard Collect+ deliveries usually occur within 3-5 business days while Priority Mail services offer more rapid turnaround times (1-3 business days).

3. What do I need to know when my Collect+ tracking page says “In Transit, Arriving Late”?

If your tracking page reads “In Transit, Arriving Late”, it is possible that there has been an issue with the package in its route. Our website contains details about potential causes such as hazardous weather conditions, certain problems with the package itself, or other occurrences that may have disrupted the expected timeline. We’re able to provide recent updates due to our reliable tracking mechanisms, which will help you uncover any potential issues.

4. Is it possible for Collect+ to alter the delivery address of a package?

Yes, it is possible to adjust the recipient's address of the package provided that certain conditions are met. On our website, we have instructions on how to go about conducting this procedure, including providing proof of identity and validating the change. The process may take a few days to complete, and it depends on the items being carried and their destination.

5. How can I apply for reimbursement if my package sent with Collect+ is lost?

In case your package has gone missing while being shipped with Collect+, you could be eligible for a refund. We provide vital information about how to submit an application for reimbursement on our website. It is important to note that certain criteria must be met in order for the request to be successful. This includes understanding the guidelines and providing evidence such as the value of the parcel, date of dispatch, and other related data. These details will help increase the possibility of success when applying for a refund from Collect+.

6. As per the Collect+ tracking status, what does “Delivered to Agent” mean?

This implies that the item has been handed over to a specified individual who is responsible for managing products destined for the receiver. On our website, you can view further specifications about the exact location where your package is currently situated. This can help you determine whether it is on the right track or if there have been any delays along the way.

7. What do I have to do to get Collect+ to collect a package?

In order to request Collect+ to collect a package, certain conditions must be met. This includes packing the item correctly, attaching labels and documents, and double-checking all the information filled out is accurate. Our website has more details to help ensure everything is done correctly and efficiently. It is also important to note that certain restrictions might apply depending on the size, weight and value of the item.

8. What is Collect+ Priority Mail?

Collect+ Priority Mail is a faster shipping alternative compared to regular options. It comes with tracking numbers, insurance coverage and transit times that are more rapid than the usual variants. At, we list all the fees and estimated transit times for this service, so you can make an informed decision about which option is best for you.

9. How should I go about applying for a refund from Collect+?

The steps for seeking a refund from Collect+ are laid out on our website, along with the criteria that must be met in order to be successful. This includes understanding the guidelines and gathering any available evidence such as receipts, pictures of damaged items, and other applicable documentation. Depending on the item, you may also be required to provide additional information, such as package details, original shipping label and confirmation details.

10.What’s the maximum permissible weight for packages sent with Collect+?

The maximum permissible weight for items sent with Collect+ ultimately depends on the service that you have chosen. We have detailed information about all the restrictions on our website. Generally speaking, packages can weigh up to 50 kg each, though you may be asked to pay additional charges for heavier items.

11. What’s the cost for sending a package with Collect+ First-Class Mail?

The fees for sending a package with Collect+ First-Class Mail, including any discounts that may be available, can all be found on our website. The costs differ based on the size and weight of the package, so please do make sure to take them into account when making your decision.

12. What is Collect+ Media Mail?

Collect+ Media Mail is an economical shipping method generally used for books, CDs, DVDs, and other media items. We have published pricing and expected transit times associated with this service on our website. With this information, you will be able to choose the most cost-effective solution for your needs.

13. How can I cancel an active Collect+ mail forwarding service?

To cancel a Collect+ mail forwarding request that is already in progress, you must follow the instructions listed on our website. This involves submitting a written request to the Post Office, and depending on the case, you may be asked to receive confirmation of the cancellation from the Postmaster. Please keep in mind that some charges may still apply in the event of a cancellation.

14. What are the differences between Collect+ Priority Mail and First-Class Mail?

To help you make an informed decision, we provide a comprehensive comparison between Prioriy Mail and First-Class Mail on our website. This covers various costs, delivery times and other advantages associated with these services. Generally speaking, Priority Mail is typically more expensive but it arrives more quickly (1-3 days) and comes with tracking numbers and insurance protection. In contrast, First-Class Mail is cheaper but slower (3-5 days) and does not come with extra features.

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