The Problem Every Seller Knows

Logging into your dashboard. Copying tracking numbers one by one. Pasting statuses into a spreadsheet. Repeat 50 times.

If you've been doing this manually, there's a better way — and you don't need to write a single line of code.

Track123 now supports MCP (Model Context Protocol), which means you can tell an AI assistant:

"Check these 20 tracking numbers and give me a table of delivery dates and any delayed shipments."

The AI does it in seconds. Here's how to set it up.

What Is MCP?

MCP (Model Context Protocol) is an open standard that lets AI tools securely connect to external data sources and APIs.

Think of it this way: MCP gives AI a pair of hands — instead of just answering questions, the AI can actually call APIs, fetch real-time data, and take action on your behalf.

Track123 hosts a remote MCP server at:

https://docs.track123.com/mcp

One simple configuration in your AI tool, and you're connected.

Supported AI Tools

This tutorial uses Claude Desktop as the example. The setup is nearly identical across all three tools.

Setup Guide (5 Minutes)

Step 1: Download Claude Desktop

Go to claude.ai/download and install the app. Available for Windows and Mac.

Step 2: Open the Config File

• Mac: ~/.claude/claude_desktop_config.json
• Windows: %APPDATA%\Claude\claude_desktop_config.json

Create the file if it doesn't exist.

Step 3: Add the Track123 MCP Configuration

If the config file is empty, paste the following content:

{
  "mcpServers": {
    "track123-api": {
      "url": "https://docs.track123.com/mcp"
    }
  }
}

If the config file already has other content, add the Track123 configuration under the "mcpServers" section:

{
  "mcpServers": {
    "your-existing-service": {
      "url": "..."
    },
    "track123-api": {
      "url": "https://docs.track123.com/mcp"
    }
  }
}

Save the file.

Step 4: Save and Restart Claude Desktop

Open a new chat and type:

"How do I register a tracking number with Track123 API?"

If the AI responds with accurate Track123 API information, your setup is working.

Real-World Use Cases

Use Case 1: Bulk Tracking Status Check

Check the latest status for the following tracking numbers and return the results as a table: Tracking number | Carrier | Status | Last updated 1Z999AA10123456784 9400111899223397988462

Use Case 2: Flag Stalled Shipments

From the tracking numbers below, identify any shipments with no updates in the last 5 days. Include the carrier and last known status.

Use Case 3: Extract Delivery Data

Query these tracking numbers and return: - Delivered shipments only - Delivery date - Delivery location Format as a table so I can paste it into Excel.

FAQ

Do I need to pay extra?

Claude Desktop is free to use at the basic tier. Track123 MCP calls count as standard API calls under your existing Track123 plan — no additional charges.

Is my data secure?

Your shipment data flows only between your account and Track123's servers. The MCP protocol itself does not store your business data.

How is this different from just using the API?

The Track123 API is powerful, but it requires programming knowledge to use. With MCP, you interact through natural language — no code, no technical setup beyond the one-time configuration above.

Before vs. After

Get Started

Track123 MCP is one of the few logistics tracking solutions that brings true API-level automation to non-technical users. Set it up once, and let AI handle the repetitive work.

Questions? Reach out to the Track123 support team or leave a comment below.