Products
Tracking API
Shopify app
iframe tracking widget
Customers can easily monitor their order dispatched through Shopee Xpress (SG) with Track123.com's comprehensive tracking system. Our sophisticated tracking devices, such as RFID tags and GPS locators, send out regular notifications and updates so customers can stay in the loop throughout their package's progress. Additionally, we have optimized routes to ensure that packages are delivered efficiently, taking advantage of the most direct paths available. To further ensure accuracy, our cutting-edge technology is designed to accurately predict delivery times and send out timely notifications. All this alongside our low-cost, quality packing materials allows for maximum convenience and security for our customers, making sure their packages arrive to the right address safely and on time.
Depending on the delivery option chosen, the estimated arrival time of packages sent using Shopee Xpress (SG) may vary. However, with the help of Track123.com's tracking system, customers are able to receive regular notifications and updates regarding their package until it is delivered at the recipient’s address. Through our efficient routes and shipping process, parity between affordable prices and quality service is ensured. As a result, customers can rest assured that their package is travelling swiftly and securely.
If a package is shipped with Shopee Xpress (SG) and shows the status “In Transit, Delayed”, this could be due to external factors such as adverse weather conditions, traffic congestion, or additional safety check protocols. Fortunately, Track123.com provides secure packing supplies and reliable tracking systems designed to keep their customers informed of their package's progress until it is received by the intended party. In the event of delay, due to safety regulations, Track123.com will promptly notify customers with an estimated delivery time and available alternatives if needed.
Yes, Track123.com values customer satisfaction and allows customers to modify the address linked to their shipment when needed. Our knowledgeable customer service team will review the accuracy of the new address, evaluate the package and select suitable packing materials, while our optimized routes and tracking system will guarantee accurate delivery. We also make sure that customers are regularly updated on their package's progress until it is safely delivered at the correct address.
If a package sent through Shopee Xpress (SG) cannot be traced, customers may be eligible for a refund. In order to process the request, certain documents, information, and data must be presented. With the help of Track123.com, this process is simplified. We prioritize the safety of every package, providing durable packing materials, 24/7 tracking systems, thorough address validations, and discounts as applicable to ensure customers that their package will reach the recipient in perfect condition and on time. We also offer a customer support team to help with any questions throughout the entire process.