YunExpress tracking

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1. How to track a YunExpress International package?

You can easily trace your YunExpress International package at All you have to do is input the tracking number into our search bar on the homepage and our system will display an update on the status of the delivery, as well as provide any other pertinent information such as delivery time estimates, estimated arrival date and current location of the parcel. On the same page, you can check the full route of the package, which can help you understand the shipping progress and predict when your package should arrive at its destination.

2. How long does YunExpress International take to deliver a package?

The transit time for your package to be delivered by YunExpress International depends on the shipping option chosen. On, we present estimated delivery times for each YunExpress International service. This will give you a good idea of how long the delivery may take, but please bear in mind that there may be unexpected delays due to factors such as weather, traffic and holidays. If you need your parcel urgently, you can also opt for expedited delivery services that guarantee a faster delivery time.

3. What does "In Transit, Arriving Late" mean on YunExpress International tracking?

This notification usually shows that your package has been delayed and may arrive later than estimated. At, we provide further details about this status, so you can know the exact cause of the delay, such as delays caused by weather, incorrect address being entered or customs clearance issues. You will also be able to see an updated estimated arrival date for when your package should arrive at its destination.

4. Can YunExpress International modify the delivery address for a package?

Yes, YunExpress International can change the delivery address for an item in some cases. Our website,, outlines the procedure for requesting an address change. However, please bear in mind that it can only be done if the package is still in transit and has not yet been delivered. After delivery, it is usually no longer possible to change the address. Therefore, remember to double-check that you have entered the correct address before placing an order and make sure to monitor the package’s progress with If a package was sent to a wrong address, please contact YunExpress International directly as soon as possible to try to get the address changed.

5. How to submit a claim for a lost package with YunExpress International?

If your YunExpress International delivery is not received, you can file a request for reimbursement with the shipping company. At, we have instructions on how to raise the claim, including the details that need to be provided. Depending on the package’s value, items sent may be covered by insurance, and therefore eligible for a refund. Make sure to have all the necessary paperwork ready, such as proof of purchase, invoice and proof of damages (if applicable). It is also important to double-check the package’s tracking information to ensure that it was indeed lost, as occasionally packages may be delayed but then eventually get delivered.

6. What does "Delivered to Agent" mean on the YunExpress International tracking?

This tracking message generally implies that your package was delivered to a third party authorized to receive packages on your behalf. At, we offer supplementary data on this status, so you can identify the authorized recipient. If you have opted for delivery to a nearby pick-up location, you will be able to check the address and contact details of the agent. However, if your package was delivered to a concierge service or similar, please contact them directly for more information.

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